2 Lakh Baby & Kids Products 2000 Brands 2 Million Happy Customers Free Shipping above Rs. 499*Not available for certain products and locations Cash on Delivery* Not available for certain products and locations Easy Returns Easy EMI EMI available on HDFC, CITI, ICICI, AXIS, HSBC, KOTAK, SBI, CBI & IndusInd Bank Cards with options to pay in 3,6,9 or 12 month plans. Become a Franchisee
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Home > Shipping Policy

Shipping Policy

FirstCry ships its products to almost all parts of India. Orders placed will be shipped within 24 hrs. We ship on all days except Sunday and National Holidays.

Shipping Charges: A fixed shipping charge of Rs. 50 is applicable on all orders below Rs. 499 at all locations with an additional charge applicable at certain locations.

For orders equal to or above Rs. 499 (after the application of coupons or any other offer) free shipping is available at certain locations only. For other locations, additional shipping charges will be applicable. At these locations, in which additional charges are applicable, the Rs. 50 shipping charge will be added to the shipping charges for all orders below Rs. 499.

The shipping charge applicable per quantity of the product can be checked by entering your pin code details on the product pages and the total shipping charge applicable on the order will be the sum of the charges for all chargeable product(s) in your order (+ Rs. 50 for orders below Rs. 499). The order level charge will be visible to you in the cart as well as when you enter the shipping address while you are checking out with your order.

These shipping charges applicable are not refundable in the case of return/cancellation of the product or the order.

The shipping charges can be modified by Firstcry at any point without prior intimation. The new charges would reflect on the product page as well as in the checkout flow.

Every once in a while, Firstcry brings out various offers in an attempt to satisfy customers. Various offers could be introduced for a limited span of time that enable free shipping of goods, subject to the fulfilment of the terms and conditions attached to the offer.

Estimated Delivery Time: For all areas serviced by reputed couriers, the delivery time would be within 3 to 4 business days of shipping (business days exclude Sundays and other holidays). However items weighing over 2 kilos or high volume may take a couple of days longer to reach. For other areas the products will be shipped through Indian Postal Service and may take 1-2 weeks depending on location.

Hidden Charges (Sales tax, Octroi etc): You will get the final price during check out. Our prices are all inclusive and you need not pay anything extra.

International Locations: Currently we do not deliver to locations outside India

Tracking Packages: We will mail you the name of the courier company and the tracking number of your consignment in your registered email address. In case you do not receive a mail from us within 24hrs of placing an order please check your spam folder. Tracking may not appear online for up to another 24 hours in some cases, so please wait until your package is scanned by the courier company.

Non-availability on Delivery: Our delivery partners will attempt to deliver the package thrice before it is returned back to our warehouse. Please provide your mobile number in the delivery address as it will help in making a faster delivery.

Soni Rameshwara
I really love shopping for my baby, the products are awesome at firstcry & good delivery services
Sep 21 2016
Anupama Garodia
I have been shopping on firstcry only since a month and its a WOW experience! Thank you firstcry for the lovely offers and deals you give us almost everyday. I love dressing up my little one now. Appreciate your service.
Sep 20 2016
Vijay Kadam
Awesome online store for kids...the products, quality & the customer care,and return policy every thing is awesome.......its very good ..keep it up
Sep 20 2016
Sheela Gusain
I really love to shop for my boy from firstcry, you name it and you will have it here in firstcry. Firstcry is a leader in every aspect, be it their services, products, collections everything.
Sep 16 2016
Amit Kumar Mallik
The Best and the Awesome online store for kids...the products,the customer care,the return policy every thing is awesome... 5 plus stars for First cry. I wish we have the firstcry online store for elders also. You rock guys Love you service. Its world best service I have ever experienced )
Sep 14 2016
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FirstCry.com - Asia's Largest Online Baby and Kids Store, is India's largest online shop for new mom and baby products, offering top of the line discounts on renowned national & International brands. Some of the most reputed brands available on FirstCry.com include Chicco, Graco, BSA, Johnson & Johnson, Medela, Pigeon, Fisher - Price, FunSkool, Lego, Disney & Barbie. FirstCry.com offers the widest range to chose from, boasting of over 2 Lakh Baby & Kids products. Customers can avail benefits of free Shipping as well as CoD(Cash on Delivery) on purchase from the website. © 2010-2016  www.FirstCry.com. All rights reserved. This website can be best viewed in resolution width of 1024 and above.

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