90,000+ Baby & Kids Products 1200+ Brands 1 Million+ Customers Free Shipping above Rs. 499*Not available for certain products and locations Cash on Delivery* Not available for certain products and locations Easy Returns
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Home > Shipping Policy

Shipping Policy

FirstCry ships its products to almost all parts of India. Orders placed will be shipped within 24 hrs. We ship on all days except Sunday and National Holidays.

Shipping Charges: A fixed shipping charge of Rs. 50 is applicable on all orders below Rs. 499 at all locations with an additional charge applicable at certain locations.

For orders equal to or above Rs. 499 (after the application of coupons or any other offer) free shipping is available at certain locations only. For other locations, additional shipping charges will be applicable. At these locations, in which additional charges are applicable, the Rs. 50 shipping charge will be added to the shipping charges for all orders below Rs. 499.

The shipping charge applicable per quantity of the product can be checked by entering your pin code details on the product pages and the total shipping charge applicable on the order will be the sum of the charges for all chargeable product(s) in your order (+ Rs. 50 for orders below Rs. 499). The order level charge will be visible to you in the cart as well as when you enter the shipping address while you are checking out with your order.

These shipping charges applicable are not refundable in the case of return/cancellation of the product or the order.

The shipping charges can be modified by Firstcry at any point without prior intimation. The new charges would reflect on the product page as well as in the checkout flow.

Every once in a while, Firstcry brings out various offers in an attempt to satisfy customers. Various offers could be introduced for a limited span of time that enable free shipping of goods, subject to the fulfilment of the terms and conditions attached to the offer.

Estimated Delivery Time: For all areas serviced by reputed couriers, the delivery time would be within 3 to 4 business days of shipping (business days exclude Sundays and other holidays). However items weighing over 2 kilos or high volume may take a couple of days longer to reach. For other areas the products will be shipped through Indian Postal Service and may take 1-2 weeks depending on location.

Hidden Charges (Sales tax, Octroi etc): You will get the final price during check out. Our prices are all inclusive and you need not pay anything extra.

International Locations: Currently we do not deliver to locations outside India

Tracking Packages: We will mail you the name of the courier company and the tracking number of your consignment in your registered email address. In case you do not receive a mail from us within 24hrs of placing an order please check your spam folder. Tracking may not appear online for up to another 24 hours in some cases, so please wait until your package is scanned by the courier company.

Non-availability on Delivery: Our delivery partners will attempt to deliver the package thrice before it is returned back to our warehouse. Please provide your mobile number in the delivery address as it will help in making a faster delivery.

Shri Gupta
Very good service.....I got quick delivery by First Cry of Student Desk.
Sep 03 2015
Pooja Tamboskar
I am very happy with the services offered by your team Especially the on time deliveries and quality products Thanks a lot Keep up the good work
Sep 02 2015
Narthaney P
I am really happy with the products and services given by first cry.products are quality and delivery is on time. Discounts also high compare to other online sellers.keep it up
Aug 30 2015
Rajib Sethy
Really I appreciate such a wonderful online shopping for baby FirstCry.com because of good quality products, reasonable prices, varieties and amazing customer service.
Aug 28 2015
Poonam Raghani
Competitive prices, quality products and quickest delivery - what else can one ask for? Great work, keep going.
Aug 26 2015
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FirstCry.com - Asia's Largest Online Baby and Kids Store, is India's largest online shop for new mom and baby products, offering top of the line discounts on renowned national & International brands. Some of the most reputed brands available on FirstCry.com include Chicco, Graco, BSA, Johnson & Johnson, Medela, Pigeon, Fisher - Price, FunSkool, Lego, Disney & Barbie. FirstCry.com offers the widest range to chose from, boasting of over 90000+ products. Customers can avail benefits of free Shipping as well as CoD(Cash on Delivery) on purchase from the website. © 2010-2015 www.FirstCry.com. All rights reserved. This website can be best viewed in resolution width of 1024 and above.

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For Your Order related queries Click here or call - indian users: 18001234545 ,International users: +91-20-46608100 (From 9AM to 8PM India Time)