2 Lakh Baby & Kids Products 2000 Brands 2 Million Happy Customers Free Shipping above Rs. 499*Not available for certain products and locations Cash on Delivery* Not available for certain products and locations Easy Returns Easy EMI EMI available on ICICI, AXIS, HSBC, KOTAK, SBI & IndusInd Bank Cards with options to pay in 3,6,9 or 12 month plans.
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Home > Shipping Policy

Shipping Policy

FirstCry ships its products to almost all parts of India. Orders placed will be shipped within 24 hrs. We ship on all days except Sunday and National Holidays.

Shipping Charges: A fixed shipping charge of Rs. 50 is applicable on all orders below Rs. 499 at all locations with an additional charge applicable at certain locations.

For orders equal to or above Rs. 499 (after the application of coupons or any other offer) free shipping is available at certain locations only. For other locations, additional shipping charges will be applicable. At these locations, in which additional charges are applicable, the Rs. 50 shipping charge will be added to the shipping charges for all orders below Rs. 499.

The shipping charge applicable per quantity of the product can be checked by entering your pin code details on the product pages and the total shipping charge applicable on the order will be the sum of the charges for all chargeable product(s) in your order (+ Rs. 50 for orders below Rs. 499). The order level charge will be visible to you in the cart as well as when you enter the shipping address while you are checking out with your order.

These shipping charges applicable are not refundable in the case of return/cancellation of the product or the order.

The shipping charges can be modified by Firstcry at any point without prior intimation. The new charges would reflect on the product page as well as in the checkout flow.

Every once in a while, Firstcry brings out various offers in an attempt to satisfy customers. Various offers could be introduced for a limited span of time that enable free shipping of goods, subject to the fulfilment of the terms and conditions attached to the offer.

Estimated Delivery Time: For all areas serviced by reputed couriers, the delivery time would be within 3 to 4 business days of shipping (business days exclude Sundays and other holidays). However items weighing over 2 kilos or high volume may take a couple of days longer to reach. For other areas the products will be shipped through Indian Postal Service and may take 1-2 weeks depending on location.

Hidden Charges (Sales tax, Octroi etc): You will get the final price during check out. Our prices are all inclusive and you need not pay anything extra.

International Locations: Currently we do not deliver to locations outside India

Tracking Packages: We will mail you the name of the courier company and the tracking number of your consignment in your registered email address. In case you do not receive a mail from us within 24hrs of placing an order please check your spam folder. Tracking may not appear online for up to another 24 hours in some cases, so please wait until your package is scanned by the courier company.

Non-availability on Delivery: Our delivery partners will attempt to deliver the package thrice before it is returned back to our warehouse. Please provide your mobile number in the delivery address as it will help in making a faster delivery.

Suvarna Hirway
Faster delivery and reliable service..
May 24 2016
Smita Patel
I am very glad with firstcry. The variety of products they have cannot be found in any online website for kids. Also the easy return policy is of real help in case I am in fix whether it is proper fit for my son. As I am working hence this is hassles-free for me.
May 22 2016
Vijitha Reddy
I have been using Firstcry since my baby was born and now he is going to complete his 2 years. Dont know how time flies and first cry never disappointed me in anyway. There delivery speed is commendable and no other website will not deliver with in 24 hours with out charging single rupee for deliver...
May 19 2016
Dhanil Nair
shopping from firstcry had always been fun and easy, I have had a great experience buying from firstcry yet again.i love the way they deliver the products right from packaging it with so much care to delivering it right on time at your doorstep. truly a great place to shop for all you needs at unbe...
May 18 2016
Enoch Singh
Best of Offered Products and fastest delivery ever for essentials. Love shopping here...not the least to mention empty cart page is very funny...
May 16 2016
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FirstCry.com - Asia's Largest Online Baby and Kids Store, is India's largest online shop for new mom and baby products, offering top of the line discounts on renowned national & International brands. Some of the most reputed brands available on FirstCry.com include Chicco, Graco, BSA, Johnson & Johnson, Medela, Pigeon, Fisher - Price, FunSkool, Lego, Disney & Barbie. FirstCry.com offers the widest range to chose from, boasting of over 2 Lakh Baby & Kids Products. Customers can avail benefits of free Shipping as well as CoD(Cash on Delivery) on purchase from the website. © 2010-2015 www.FirstCry.com. All rights reserved. This website can be best viewed in resolution width of 1024 and above.

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